PRODUCT & PRICING :
Is there any chance for the item that has already sold out, to be restocked again?

Yes! don't worry keep updated with us on Instagram @vaia.official we will share with you which items will be restocked regularly!

If the size and colors that I want are out of stock, can I Pre-Order it?

Unfortunately not, but don't worry keep updated with us on Instagram @vaia.official till we have restocked your favorite items!

Do VAIA provide repair services?

We provide repair service where the damage occurs outside of the warranty period/damage due to negligence.

Do VAIA provide warranty product?

For quality warranty, VAIA provides warranty service for 6 months starting from the first purchase of our product.

Ā What is covered by the warranty:

a. Damage caused by manufacturing defects when the goods were first received.

b. Damage caused by normal use as intended

Ā Damage or defects due to negligence in use are not included in the scope of the warranty. However, we provide repair services for this matter.

Ā The VAIA team will objectively assess the damage and whether it is within the scope of the warranty.

How do I take care of my VAIA products?

- Don't store the shoes in a humid place

-Store shoes in a shoe box or in a dust bag

- Apply cleaner with a brush

- Clean shoes with a certain cleaner regularly with unidirectional movements

- Allow your shoes to air dry at room temperature